Frequently Asked Questions.

It's a genuinely multi-purpose griddle — pancakes, crepes, and omelettes all cook well on its nonstick surface. Adjustable, precision temperature control means fluffy pancakes and delicate, evenly-cooked crepes both come out right, without babysitting the heat.

Both work the same way, just a different cooking surface size. The 13" gives a bit more room for larger crepes or cooking for a crowd; the 12" is a little more compact for everyday countertop storage. Either is a great choice — it mostly comes down to your kitchen space and how many people you're usually cooking for.

It reads instantly — about 3 to 4 seconds — accurate to within ±0.9°F, across a wide range from -58°F to 572°F. That makes it equally at home checking a roast, monitoring a grill, or even candy-making temperatures.

It's built to keep food service-ready warm — great for buffets, parties, holiday spreads, and family meals where dishes need to stay hot while everyone serves themselves. It has 9 temperature levels for fine control, and it folds flat for easy storage between uses.

Yes — made in America is core to who we are. We design our appliances for real home kitchens, with an emphasis on quality you can trust.

We process orders as quickly as we can. Once your order ships, you'll get an email with tracking information so you can follow it the whole way. For current processing and delivery estimates, see our Shipping & Delivery Policy.

Enter your address at checkout and you'll see exactly which shipping options are available to you. If you don't see a shipping option for your location, please contact us and we'll do our best to help.

You'll receive a shipping confirmation email with a tracking link as soon as your order ships. If you can't find it, check your spam folder or reach out to us with your order number and we'll look it up.

We want you to be genuinely happy with your Morning Star purchase. If something isn't right, get in touch with us with your order number and we'll work with you on next steps.

Sorry to hear that — contact us with your order number and a quick description (a photo helps too) and we'll sort it out as fast as we can.

Yes — we partner with retail stores, cafes, and distributors who want to carry Morning Star. Visit our Wholesale page to learn more and apply.